Raka AI vs ManyChat
Both tools answer customers in Instagram, Facebook and WhatsApp. ManyChat is a chat-marketing tool built around automation flows; Raka AI is an AI receptionist that also answers phone calls and books appointments.
Raka AIRaka AI is an AI receptionist and AI manager for small businesses and online stores. It answers customers in Instagram, Facebook, WhatsApp, Telegram, SMS and website chat, answers phone calls, books, moves and cancels appointments, hands a conversation to a person when needed, and runs Shopify store tasks and social media content when the owner asks.
| Raka AI | ManyChat | |
|---|---|---|
| Instagram, Messenger, WhatsApp, Telegram, SMS | Yes | Yes |
| TikTok and email automation | No | Yes |
| Answers phone calls with an AI voice agent | Yes | No |
| Built-in booking system with staff schedules | Yes | No (through integrations) |
| Answers from your website and store facts without building flows | Yes | Flows and AI steps are built by you |
| Shopify store tasks by voice (discounts, prices, shipping) | Yes | No |
| Pricing model | Pay per use: $0.15 per chat customer a month, calls from $0.09/min | Plans priced by the number of contacts |
When ManyChat is the better fit
If your main goal is marketing automation in messaging apps — broadcasts, growth tools, TikTok and email sequences built with a visual flow builder — ManyChat is made for that.
When Raka AI is the better fit
If customers also call you, if you take bookings, or if you run a Shopify store and want one AI that answers chats and calls, books visits and does store tasks — without building flows.
What it costs
- Free to start: $3 on the Reception balance, no card needed. The first phone number is free.
- AI chat: $0.15 per customer per month on each channel — the customer can write as much as they want.
- Phone calls: from $0.09 per minute (Czechia and the UK $0.10, the US and Canada $0.15). WhatsApp calls $0.10 per minute.
- SMS: priced by country (Czechia $0.07 per message).
- Content and Raka AI manager plans: Basic $4.99, Starter $19.99, Growth $39.99, Pro $79.99, Studio $149.99 a month.
Questions business owners ask
Does ManyChat answer phone calls?
No. ManyChat works with chat channels and does not answer phone calls with a voice agent (checked 3 October 2026).
Can I use both?
Yes, but one Instagram or WhatsApp account should have one AI answering it to avoid double replies.
Facts checked on 2026-10-03. Sources: ManyChat — pricing, ManyChat — product overview